About UT Southern 

Nestled in the heart of southern middle Tennessee, UT Southern, located approximately 70 miles south of Nashville and 40 miles north of Huntsville, Alabama, embodies a place where the community becomes family, where learning transforms into action, and where opportunities abound. As the only public four-year institution of higher education between Chattanooga and Memphis, situated along Tennessee’s southern border, UT Southern currently enrolls around 1,000 undergraduate and graduate students. Offering a distinct educational experience that combines the warmth of a close-knit community in Pulaski with affordable, high-quality education, values low student-teacher ratios, and emphasizes personalized classroom interactions. We proudly offer nearly 40 academic programs across various divisions, including business, education, humanities, mathematics and sciences, nursing, and social sciences.

The Opportunity

This is a full-time, on-site, non-exempt, limited-duration appointment to be filled immediately. The salary range is $20-$24/hour (MR08). 

Reporting directly to the Vice Chancellor of Finance and Adminstration, the Bookstore Manager will oversee all aspects of the efficient and effective daily operations of the UT Southern Bookstore, "The Nest." The shop offers a diverse range of merchandise, including university apparel, accessories, gifts, and school supplies. The Manager will ensure that all customers, students, faculty, and staff are well-served and that the store is adequately stocked with merchandise to meet the needs of the campus and community.

The Bookstore Manager will lead and cultivate a positive team culture while maintaining industry-leading customer service and upholding the university's Be One UT Values. Additionally, the Manager will manage and support student workers and employees staffing the spirit shop, providing support, training, and resources while ensuring compliance with security protocols, sales procedures, record-keeping, and other essential operations.

Additional duties and responsibilities include, but are not limited to, the following:

Duties and Responsibilities

• Provide friendly, efficient service to customers
• Open and close the store in accordance with established guidelines and procedures
• Manage cash and handle daily deposits
• Order merchandise and supplies
• Oversee the proper receipt, marking, display, merchandising, stocking, and storage of inventory
• Maintain sales records and pay invoices in a timely manner
• Operate a variety of equipment, including a cash register, scanner phone, computers, label printer, and copier, as well as working with POS (point-of-sale) and other retail software
• Oversee online sales and ensure orders are fulfilled in a timely manner
• Resolve customer service issues
• Manage social media accounts
• Supervise work-study student employees and Bookstore associates
• Guide and train employees
• Participate in the running and setting up offsite sales events
• Serve as an ambassador for UT Southern, actively promoting the brand and the university

 Required Qualifications

A high school diploma and experience working in a retail environment is required. Must be able to lift and move items up to 40 pounds in weight on a regular basis. 

Preferred Qualifications

A bachelor's degree and retail management experience is preferred. Knowledge of UT Southern's organizational operations, policies, objectives, and goals is also preferred.

Knowledge, Skills, and Abilities

• Knowledge of modern methods and equipment used in operating an education-focused retail store
• Understanding of best practices used in purchasing merchandise for resale
• Ability to run merchandise resale systems, including POS software and web-based programs
• Proficiency in Microsoft Office software
• Ability to multi-task in a fast-paced sales environment

Benefits

The university offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, and much more. Additionally, Tennessee residents do not pay a state income tax.

Application Process

Qualified candidates should apply electronically by uploading a resume and a list of professional references. Review of applications will begin immediately and continue until the position is filled.

Job

  Other Admin Asst/Secr/Clerical 

Primary Location

  US-Tennessee-Pulaski 

Organization

  Bookstore 

Schedule

  Full-time