Bookstore Associate
Published | 19. October 2024 |
Location | Marshalltown, Iowa |
Category | Assistant Manager |
Job Type | Full-time |
Description
Department: Student Services
Reports To: Bookstore Coordinator
Job Classification: Non-Exempt, Part-time
Location: Ellsworth Community College, Iowa Falls
Rate of Pay: $12.00 per hour
Schedule: 19 hours a week
Summary: The purpose of this position is to conduct operations of the bookstore/student store and to perform tasks and projects of a bookkeeping, clerical, and/or administrative nature. Some exposure to confidential materials. Part-time position not to exceed 19 hours per week.
Job Duties:
- Assists in processing student payments, including cash, checks, credit cards, and financial aid charges; enters bookstore charges onto student account using college’s integrated software system; assists in semester book buy-backs.
- Responds to student, parent, and other employee questions relating to prices, book requirements, payment option, and bookstore policies and procedures. Processes correspondence and maintains files.
- Coordinates with faculty to maintain text and materials for classroom use.
- Processes orders, pricing, shelving and returning books, supplies and clothing merchandise.
- Maintains displays and overall bookstore and merchandise organization.
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Attends informational meetings pertaining to the success of the bookstore/student store as required; participates at major college events to include homecoming, family day, and home athletic events.
Abilities:
- Knowledge of and ability to use good phone etiquette. Proficient at using the telephone system, messaging and general switchboard operations.
- Ability to provide exceptional customer service skills.
- Knowledge of IVCCD processes and procedures, and the ability to comply.
- Ability to multi-tasks efficiently and in a timely manner.
- Ability to exercise good judgment and use critical thinking skills.
- Ability to work in an environment of shifting priorities and frequent interruptions.
- Knowledge of computer software programs to include: Word, Excel, PowerPoint and Publisher.
- Knowledge of and ability to work in computer systems designed for registrations and student records.
- Knowledge of office machines, such as copiers, printers and fax machines.
- Ability to handle moderately to highly confidential matters and materials with discretion.
- Ability to communicate effectively orally and in writing.
Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information, actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5530, equity@iavalley.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: 312-730-1560 Facsimile: 312-730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov.